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For more information on our terms & conditions, please find them here.

FAQs
What does the Design process look like?

We have a simple set process to this.
For full information, please visit our page about the Design97® Design Process.

How do I receive the final files?

We have two options, of which you can choose during the process. We can either send you the emails via our upload structure on our website. We can create an exclusive and protected page that only YOU have access to with the unique password we will set for that page. Alternatively, we can email across a zip file with the completed files to you. If both of these options do not suit, please get in touch and we will be happy to help and transfer the files in another way which is more suitable for yourself.

Can I have the source file(s)?

You can receive the Source Files upon your request. In order to receive the Source Files you will either need to pay an extra fee (see here) or purchase the ownership clause seen in the Contract For Service. If you purchase the Ownership Clause seen in the Contract For Service, you will automatically be given the Source Files with every service we may provide for you AS STANDARD.

How much do you charge?

As a general rule, at Design97® we charge an hourly rate of £35 per hour or £275 per day. Depending on the size of the project, this can be negotiable in terms of the Daily Rate. In terms of the hourly rate, this is none-negotiable. A holding deposit of £50.00 is also required for EVERY project to secure and lock in the service requested.
For full information on pricing get in touch.

Is there a deposit required?

Yes! Sadly, due to some previous clients stealing designs, we have had to put in place a deposit scheme. This is included within our Contract For Service and allows a legally binding contract to be made between ourselves, Design97® and yourself to protect both our legal rights in accordance with the ‘Copyright Act 1988’ and the ‘Intellectual Property Rights Act 2014.’
For full information on deposits, please visit our deposit page.

Do you have any packages offering multiple services?

Yes, we do! We have these in place to help you save some money as we know investing in branding services can be costly, especially to start-up businesses. To help with this, we have created multiple packages which can cover anything from a basic startup package, a print media package, a digital media package, a social media package and more! Packages can also be negotiable and services can be flexible, the ones on offer are only what is recommended.
For full information on our packages, please visit our packages.

Do you have any offers?

Yes, we do! These are set in place and are not negotiable I am afraid in terms of pricing, however in terms of services these can be negoiated, eg. Swapping a poster design for a social media post.
For full information on our offers, please visit our offers page.

What if I need a lot of work created? Is there a membership option?

Yes! If you think you will be ordering a lot of work whether it be graphic design and/or copywriting work, we can provide services for you on a rolling or guaranteed contractual basis. This can help you save money on a lot of service work. Information on these are on the offers page.

What if the service I want is not available on your services page?

This is not a problem at all! All you have to do is get in touch with us and let us know


“Our lives begin to end the day we become silent about things that matter.”

Martin Luther King
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CONTACT

Telephone
0800 774 7597

Email
contact@design97.co.uk

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Locations

Reading, Berkshire

Loughborough, E. Midlands

Wrexham, North Wales

INFORMATION

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Contract For Service

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